Introduction
At Crabtel, we are committed to providing high-quality IT services and digital solutions to our clients. These Terms and Conditions outline the terms and conditions of our services and the use of our website.
Scope of Services
Our services include but are not limited to:
- IT consulting and strategy development
- Software development and customization
- Data analytics and reporting
- Cybersecurity and risk management
- Digital marketing and advertising
Service Delivery
We will deliver our services in accordance with the agreed-upon scope, timeline, and budget. We will provide regular updates and progress reports to ensure that our clients are informed and satisfied with the work being done.
Cancellation and Termination
Either party may cancel or terminate the agreement at any time, provided that the other party is given 5 days’ written notice. In the event of termination, the client will be responsible for paying any outstanding fees and expenses.
Confidentiality
We will maintain the confidentiality of all client information and data, and will not disclose it to any third party without the client’s prior written consent.
Intellectual Property
All intellectual property rights in and to the work produced by us, including but not limited to software, data, and reports, will remain the property of us. The client will not reproduce, modify, or distribute the work without our prior written consent.
Warranty and Liability
We warrant that our services will be performed in a professional and workmanlike manner. However, we do not warrant that our services will be error-free or that the work will meet the client’s specific needs. In no event will we be liable for any damages, including but not limited to consequential or incidental damages, arising out of the use or inability to use our services.